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Certified Product Marketing Manager™
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Certified Product Marketing Manager™

Sharpening your Product Marketing Skills
Through the Certified Product Marketing ManagerTM course, individuals have the opportunity to pursue continuing education and increase industry involvement and industry-wide recognition by achieving the Certified designation. Included in the course fees are all course materials, One year AIPMM Membership, free on line pre-exam assessment and the exam, which will be administered on the last day.

Course Overview
Product marketing is the function responsible for ensuring the success of the product in the marketplace. It is the function that initiates pricing actions, product focused marketing communications activities and represents the product to sales people, the channel and often customers. You will discuss best practice in product marketing that you can apply in your organization to improve the success rate of your products/ services. The course will be highly interactive and will include numerous action learning exercises that reinforce the key points.

Attend this Innovative Training Course and you will be able to…
Manage product commercialisation more profitably (launch, growth, maturity, decline); Identify and address important issues that will enable the product to achieve it’s full potential (market segmentation and channels of distribution); Understand customer buying behavior; Take the exam and become an AIPMM Certified Product Marketing ManagerTM.

Who Should Attend?
The Certified Product Marketing Manager® course is designed for anyone involved in the marketing function for the product/ service, including pricing, sales orientation and communications strategy.

Course Schedule
Registration and coffee will be at 8.30.The course will commence at 09.00 and conclude at 15.00 with appropriate breaks for refreshments. Lunch will be served at 15.00 following close of the day.

Course Outline

Thursday
July 08, 2010

Course Overview and Objectives:
To begin the course you will identify the major challenges facing you and focus course material on the issues that are most valuable.
Branding: The brand is often the most powerful tool used in marketing products and it provides a context for product and marketing decisions. In this section, you will discuss: the strategic decisions involved in shaping the brand; brand equity, positioning and sponsorship; naming considerations; brand development .
Action Learning Exercise: The brand audit.

The Product Lifecycle:
Product marketing is responsible for the second half of the product lifecycle – launch through to obsolescence. This section reviews the stages of the product lifecycle with a focus on the stages that directly contribute to revenue and profit. You will address: the stages of the product lifecycle and the key activities within each stage; what to expect at each stage of the lifecycle and the important decisions that need to be made within each; special lifecycles that do not follow the normal patterns.

Strategic Planning and the Marketing Management Process: Product marketing must be aligned with the company’s strategy to achieve the best results. This section covers: the strategy and the mission; the business portfolio market expansion; understanding competition and its impact; choosing the right marketing strategy to gain competitive advantage.

The Marketing Mix: Successful product marketing requires the careful orchestration of all factors leading to successful sales. In this section, you will explore: the marketing process and the crucial steps in product marketing; the classic 4 Ps, plus two more essential for success; the marketing plan; organizing and implementing the marketing function.

Friday July 09, 2010

Market Segmentation:

Marketing activities must be focused on the market segment(s) most likely to purchase the product, otherwise the sales and marketing costs will become excessively high. This section covers: the importance of market segmentation; an approach to demographic segmentation; determining the alignment between the demographic and needs segmentation; criteria for evaluating successful segmentation.
Action Learning Exercise: Determining market segmentation.

Consumer and Business Buying Behavior: Product marketing managers need to understand customer buying behavior in order to successfully manage (and help the sales force manage) the sales funnel. You will discuss: factors influencing consumer and business buying behavior; the buyer decision process; stages in the adoption process, and what is required to move the buyer to the next stage.

The Special Challenges of Marketing “Services”: Services are products – up to a point. Services, being intangible, pose special challenges that are not usually faced when marketing tangible products. This section addresses: the typical problems in marketing intangible services; ways to overcome these challenges.
Action Learning Exercise: Marketing intangible services.

Distribution and Logistics:
There are often one or more intermediaries through which the product flows in getting from the vendor to the customer. You will cover: the role and value of the intermediaries; the various forms of consumer and business marketing channels; channel design decisions; channel behavior and the problems to avoid; marketing logistics considerations.

The Value Chain: There are many companies ultimately involved in delivering the solution to the customer, each with a specific role. This section examines the value chain from the perspective of: the direct value chain for your product; the extended chain of companies delivering the complete solution to your customers; how to develop and nurture your extended value chain to leverage your company’s internal resources.
Action Learning Exercise: The extended value chain.

Saturday
July 10, 2010

Pricing:

There are many considerations when setting product pricing. In this section, you will cover: common pricing strategies and pricing best practices; the various factors to consider when setting or adjusting the pricing.
Action Learning Exercise: Pricing a product to gain maximum profit.

Review:
An opportunity to review and ask questions on any part of the material before the exam.

The Exam:
The exam is usually completed in three hours, but we will allow four hours to ensure you have adequate time to complete it. The exam will require several weeks to grade, after which you will be informed whether you have passed or failed. If you don’t pass you will have an opportunity to review your scores with one of the senior members of the grading team, and you will be given the opportunity to retake the exam the next time it is administered at no additional course charge.

ATHENS INFORMATION TECHNOLOGY (AIT)
P.O. Box 68, Markopoulo Ave., GR - 19002 Peania, Athens, Greece
tel.: +30 2106682724, fax: +30 2106682844, e-mail:
execedu@ait.edu.gr